Insatiable Curiosity, willingness to Fail Forward, fluid Adaptability, incisive Intelligence, dogged Persistence, and open Collaboration – these are some of the characteristics you’ll need to thrive in an entrepreneurial organization.

We’re looking for entry level high achievers who possess these qualities and are ready to work hard to build something that matters.

Who we are:
Capstone Works is a well-established and growing IT Services provider located in Cedar Park, serving the greater Austin area. We help small- to medium-sized businesses leverage technology to achieve their goals. We are dedicated to creating delightful Client experiences, a positive People culture, and unfettered career growth potential.

Key Accountabilities:
• Provide delightful client service and communication
• You’ll start at the point of the spear - receiving and prioritizing client service requests by phone, text, email, etc.
• Providing Level 0-1 IT Help Desk tasks (which we’ll teach)
• Procurement and asset management
• Walk-in client and delivery reception
• Inventory and asset management

Opportunities for Promotion:
A technical path into Cyber Security, Network Administration, Systems Administration, Automation and Optimization.
A management path into Operations, Client Success, Service Management, Finance, Human Resources, Sales, and Marketing.

Skills and traits you'll need to bring to the table:
• Unflappable under pressure
• Super-human problem solving
• Friendliness and optimism
• Insatiable self-learning
• Industriousness
• Humility
• Trustworthiness

Minimum qualifications:
• High-school graduation
• Proven customer service skills
• Work or volunteer experience with excellent references
• Dependability and trustworthiness
• Reliable transportation to and from work
• A valid TX Driver’s license
• Successful completion of our recruiting process, including background check, reference check, workplace personality profile, and cognitive test battery