Capstone Works, Inc. is a TSP/MSP located in Cedar Park, TX and serves the Central Texas area by providing IT professional services to small- to medium-sized businesses. We are "The Friendly, Proactive, Worry-Free IT Company"™

We exist to stand apart from our competition as the clear choice as a full-service technology management partner, while empowering our clients’ staff to achieve their greatest productivity, freeing them to focus on their core business.

Our Core Values: Empathy, Enthusiasm, Trustworthiness, Collaboration, Curiosity

Who we’re looking for: ‘A’ players with verifiable competency in all of these areas:  intelligence, analysis skills, good judgment/decision making, conceptual ability, creativity, strategic thinking, pragmatism, risk-taking, leading edge/applying best practices, education, experience, integrity, resourcefulness, organization/planning/time management, self-awareness/great first-impression, adaptability, likeability, listening, excellence, independence, stress-management, client focus, team-player, assertiveness, oral and written communication, diplomacy, negotiation, persuasion, goal setting, project management. 

Note: Before an offer of employment is extended, you will be required to schedule reference checks with three or four of your former supervisors or managers, of our choice, to whom you reported in the past ten years.

Practical technical skills: current knowledge and ability to lead people in our efforts to deliver projects and service to our clients in several of these core technologies and areas –

Microsoft Windows 10, Windows Server 2016-2019, On-Premise Exchange, Office 365 migration and mailbox management, PowerShell (real expertise, not copy/paste), Asterisk and SIP telephony, Web Host Server manage4ment (LAMP stack), iOS, Azure, Active Directory, O365, Cloud architecture, VMware / Hyper-V, RDP Farm deployment and tuning, desktop support, firewalls –WatchGuard, CISCO, Meraki; Group Policy for network standardization, printer deployment, security constraints, and software deployment, SharePoint migrations, tuning and support, folder redirection, both on-prem and cloud, in-depth understanding of email flow troubleshooting, cyber security concepts, tools, and best-practices, segmented networks (VLANs), Backup and Disaster Recovery Management (various tools), ConnectWise Manage PSA and ConnectWise Automate RMM tools (including Manage scripting).

Things to know: We offer a competitive salary plus bonuses, unlimited Paid Time Off, a full suite of insurance products paid 100% by Capstone Works for employee and dependents. We enjoy regular staff socials and meals, including an annual company retreat. We employ a lot of cool tools to help us deliver the best service. This is a fast-paced environment where every issue is treated with a sense of urgency. We don’t hire smokers. We do not hire people with unexplained gaps in their employment record. We will perform reference checks (which you will schedule) and an extensive background check.

Application Process: Candidates will be emailed a link to our online career snapshot application. Based on the completed forms, candidates will be selected and proceed through roughly 4-hours of interviews which include: 1) an initial introduction and application review by phone, 2) an in-person technical interview, completion of Criteria test batter, and a DiSC Assessment, 3) tandem interview. After executive review, selected candidate(s) will be asked to arrange their reference check calls. Offers of employment will be contingent upon positive reference and background checks.